Returns & Refunds

Last updated: June 2026

Our Policy

Since all products are made-to-order, we do not accept returns for change of mind. However, we stand behind the quality of our products and will resolve any issues.

When We Accept Returns

• The product arrived damaged or defective
• The wrong item was shipped
• The print quality is significantly below standard
• The order never arrived (confirmed lost in transit)

How to Request a Return

Contact us through our Contact page within 14 days of delivery with:

• Your order number
• Photos of the issue (if applicable)
• A description of the problem

Resolution Options

• Replacement: We will produce and ship a replacement at no charge
• Refund: Full or partial refund to your original payment method
• Store Credit: Credit applied to your account for future purchases

Processing Time

Once we receive your return request, we will respond within 48 hours. Approved refunds are processed within 5-10 business days.

Return Shipping

If a return is required, we will provide a prepaid shipping label. You are not responsible for return shipping costs on defective or incorrect items.